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Workforce Training

in Business & Skills Training

Original source: https://s3.amazonaws.com/coursestorm/live/media/157f145c5d6b11e68b8a0e60703710af
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Certificate in Customer Service

$245

with Network Learning Resources

Feb 6, 2017

Customer service is now essential for business and all work organizations. With the increase of technology,human interaction with customers becomes all-the-more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Two one-month courses, available separately or as a certificate.

Click here for course descriptions.

 

Original source: https://s3.amazonaws.com/coursestorm/live/media/1d0988df5d6b11e68b8a0e60703710af
Registration Unavailable

Extraordinary Customer Service

$145

with Network Learning Resources

Mar 6, 2017

Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Click here for course outline.

Original source: https://s3.amazonaws.com/coursestorm/live/media/222873215d6b11e68b8a0e60703710af
Registration Unavailable

Keys to Customer Service

$145

with Network Learning Resources

Feb 6, 2017

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.

Click here for course outline.

Mastering Computer Skills for the Workplace

$195

with Network Learning Resources

Apr 3, 2017

Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Microsoft Office Suite of applications is the most used software tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time. Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging. You will leave class with a set of skills that are a workplace requirement in today’s fast paced ever-changing environment and will enable your future career success.

Click here for course outline.





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