with Network Learning Resources
A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. One-month, Sally Klauss, instructor. 24 hours of time is suggested for this course for maximum learning.
Feb 5 - Mar 2nd, 2018
For more info, call us at 207-992-5523